Complainant Details

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During this time the website will still be operational but please do not use any of the DRS forms (complaint, response or reply) during this time.

Our apologies for any inconvenience this may cause.

 

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To complain about the registration of a .nz domain name you need to fill out this online form.

We suggest you first read our DRS brochure and the DRS Policy to familiarise yourself with the service before completing this form.

There is also a list of past Expert decisions, searchable by keyword - available here. These may help you decide what kind of information to include in your complaint.

Please note that:

  • While it is not necessary, now is a good time to get legal advice if you want it.
  • You should read all the questions before starting. Here is a preview.
  • The entire form has to be completed in one session and cannot be saved.
  • If you make a mistake or wish to change your response, you can use the Back button.
  • You will need to print the completed form, sign this and send it to the Domain Name Commission. However, if you do not have a printer now, an email version of your responses will be sent to you once you're done. This can then be printed later.

As you fill in the forms remember that:

  • You should support your arguments with as much evidence as possible.
  • When a [?] symbol appears, you can click on it for extra information.
  • Visit the Help section for more information, or email us at drs@dnc.org.nz

Organisation

If you are making a complaint on behalf of any kind of organisation (for example, a company or incorporated society), please enter the full legal name of the organisation here.

Title

Either select your appropriate title from the drop down box or leave the field blank. Whatever you choose will be used in our correspondence with you.

First Name

Type the first name of the person who is to be the main contact for this complaint. If this complaint is being made by more than one person, please include the other people's names in the body of the complaint.

Last Name

Type the last name of the person who is to be the main contact for this complaint. If this complaint is being made by more than one person, then please include the other people's names in the body of the complaint.

Address

Type the address you want mailed correspondence sent to. If the address requires further lines than are provided, please enter the information as clearly as you can in the available space.

City

The city part of your postal address. If your city requires a postcode, please include that here.

Country

The country part of your postal address. Most disputes originate from within New Zealand, However, overseas complainants may also use this service to make complaints about .nz Domain Names.

Email

Type your email address in the fields below. Typing it twice allows us to confirm details and send correspondence to the correct email address.

Telephone/Fax/Mobile Numbers

No particular format for telephone numbers is required. Please include the area code.

Telephone/Fax/Mobile Numbers

No particular format for telephone numbers is required. Please include the area code.

Telephone/Fax/Mobile Numbers

No particular format for telephone numbers is required. Please include the area code.

Contact

Please choose your preferred method of contact from the drop down list. This will become our first choice for communication with you. However, where circumstances require it we will communicate through all available channels.


Appointing a Representative

You are free to appoint a representative to deal with your case. If you wish to do so please tick the checkbox below indicating that the DNC should contact your representative in regards to this process

Representative Details

Organisation

If your representative is part of a larger organisation, please enter the name of the organisation.

Title

Select from the drop down box. This is not a compulsory field. The default setting is NO TITLE. The option chosen here will be used in our correspondence with your representative.

First Name

Your representative's first name.

Last Name

Your representative's last name.

Address

Type the address you want mailed correspondence sent to. If the address requires further lines than are provided, please enter the information as clearly as you can in the available space.

City

As part of the postal address. If your representative's city requires a postcode, please include that here.

Country

As part of the postal address. We expect that many of the disputes handled by this process will be generated from within New Zealand, however, the process is available to complainants and their representatives from other countries who wish to use this service for .nz domain names.

Email

Type your email address in the fields below. Typing it twice allows us to confirm details and send correspondence to the correct email address.

Telephone/Fax/Mobile Numbers

No particular format for telephone numbers is required. Please include the area code.

Telephone/Fax/Mobile Numbers

No particular format for telephone numbers is required. Please include the area code.

Telephone/Fax/Mobile Numbers

No particular format for telephone numbers is required. Please include the area code.

For more information, email us at drs@dnc.org.nz