The last business day for .nz Dispute Resolution Service dispute processing will be Wednesday 19 December 2018. The next business day will be Thursday 10 January 2019. All deadlines will take the holiday break into account.
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To complain about the registration of a .nz domain name you need to fill out this online form.
We suggest you first read our DRS brochure and the DRS Policy to familiarise yourself with the service before completing this form.
There is also a list of past Expert decisions, searchable by keyword - available here. These may help you decide what kind of information to include in your complaint.
Please note that:
As you fill in the forms remember that:
If you are making a complaint on behalf of any kind of organisation (for example, a company or incorporated society), please enter the full legal name of the organisation here.
Either select your appropriate title from the drop down box or leave the field blank. Whatever you choose will be used in our correspondence with you.
Type the first name of the person who is to be the main contact for this complaint. If this complaint is being made by more than one person, please include the other people's names in the body of the complaint.
Type the last name of the person who is to be the main contact for this complaint. If this complaint is being made by more than one person, then please include the other people's names in the body of the complaint.
Type the address you want mailed correspondence sent to. If the address requires further lines than are provided, please enter the information as clearly as you can in the available space.
The city part of your postal address. If your city requires a postcode, please include that here.
The country part of your postal address. Most disputes originate from within New Zealand, However, overseas complainants may also use this service to make complaints about .nz Domain Names.
Type your email address in the fields below. Typing it twice allows us to confirm details and send correspondence to the correct email address.
No particular format for telephone numbers is required. Please include the area code.
Please choose your preferred method of contact from the drop down list. This will become our first choice for communication with you. However, where circumstances require it we will communicate through all available channels.
You are free to appoint a representative to deal with your case. If you wish to do so please tick the checkbox below indicating that the DNC should contact your representative in regards to this process
If your representative is part of a larger organisation, please enter the name of the organisation.
Select from the drop down box. This is not a compulsory field. The default setting is NO TITLE. The option chosen here will be used in our correspondence with your representative.
Your representative's first name.
Your representative's last name.
As part of the postal address. If your representative's city requires a postcode, please include that here.
As part of the postal address. We expect that many of the disputes handled by this process will be generated from within New Zealand, however, the process is available to complainants and their representatives from other countries who wish to use this service for .nz domain names.
* denotes a required field.
For more information, email us at email@example.com